Delivery of Goods to you
We will deliver the Goods to the address you give us for delivery at the time you make your order. You must supply us with all the information we reasonably require enabling us to determine whether we will be able to deliver the Goods and the most appropriate method. If delivery is unsuccessful due to.
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- An inaccurate or incomplete delivery address
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- No one being present to accept delivery
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- Inaccessibility
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- Unsuitable or unsafe premises
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- Then you will be charged additional delivery charges for every attempted redelivery (up to a maximum of three delivery attempts at our sole discretion).
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- Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of Acceptance. However, time shall not be of the essence unless expressly agreed by us in writing.
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- Delivery of the Goods will take place when the Goods have been offloaded at the nearest accessible point to the delivery address which is available, which may be your driveway or the kerbside.
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- If Goods are to be deposited other than your private residence, we will deliver the Goods as near as possible as is safe and the public highway permits. You will be responsible for complying with all regulations, permits and charges and for all steps which need to be taken for the protection of persons or property. You will reimburse us for all reasonable losses, damages, costs and expenses we may incur as a result of such delivery, whether on the public highway or elsewhere. We will only be liable for all losses caused by our own negligence.
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- We will only enter your private residence if we are given specific authority. When invited we accept no liability for damage caused to that property by our delivery drivers (whether directly employed by us or by a third party) unless caused by our own negligence.
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- The delivery price quoted includes delivery on weekdays and during normal working hours. An additional charge may be made, if we agree at your request, to deliver outside normal working hours or on Saturdays / Bank holidays. AM / PM or Timed delivery service might be available for additional charge.
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- If you keep our delivery vehicle waiting for an unreasonable time or the delivery driver is obliged to return without completing delivery, or if due to the nature of the Goods we have to provide additional staff to unload the Goods, a reasonable additional charge will be made reflecting the extra service provided.
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- We will not be liable for any death or personal injury to you or anyone under your control during unloading, that was not caused by negligence or by a breach of our statutory duty.
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- You are responsible for checking the Goods at the time of delivery and the Goods must not be affixed to any land or buildings prior to inspection. If you are not satisfied with the Goods, or if they do not conform to your order or, if they are damaged or faulty or, if they are not satisfactory quality or are otherwise defective, you should reject the Goods on delivery. However, only after contacting our office via telephone to inform us of your intentions.